Privacy Policy

Last updated: 19 Nov 2025

This Privacy Policy describes how LabNovem (“we”, “us”, or “our”) collects, uses, and protects your information when you use the mobile application Zesty (the “App”), available on the Google Play Store.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the App.

1. Information We Collect

1.1. Information You Provide Directly

We may collect information that you provide directly through the App, such as:

• Name or nickname
• Email address or contact details
• Account credentials (if the App supports account creation)
• Any information you submit through forms, feedback, or support requests

1.2. Automatically Collected Information

When you use the App, certain information may be collected automatically, including:

• Device information (model, operating system version, unique device identifiers)
• Log data (IP address, app usage data, date and time of use, crashes, diagnostics)
• Approximate location (if enabled and required for specific features)

1.3. Cookies and Similar Technologies

The App itself does not use traditional browser cookies, but third-party services integrated into the App (such as analytics or advertising providers) may use similar tracking technologies to collect information about your usage.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To provide, operate, and maintain the App and its features
• To personalize your experience and improve the App
• To monitor usage, performance, and troubleshoot issues
• To respond to your comments, questions, and support requests
• To send you important notifications about the App (e.g., updates, changes)
• To comply with legal obligations and enforce our terms and policies

3. Legal Basis for Processing (If Applicable)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data may include:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, such as improving the App and preventing abuse

4. Third-Party Services

We may use third-party service providers to support and improve the App. These providers may collect and process data according to their own privacy policies.

Examples of third-party services (depending on your implementation):

• Google Play Services
• Firebase Analytics / Crashlytics
• Other analytics, logging, or performance monitoring tools

We recommend that you review the privacy policies of any third-party services that may be used in the App.

5. Permissions Used by the App

The App may request certain permissions from your device in order to provide specific features. Depending on your implementation, this may include (examples):

• Camera – to scan barcodes or capture photos (if applicable)
• Storage – to read or save data related to the App
• Internet – to access online services, sync or update data
• Notifications – to send you reminders or alerts

You can manage these permissions in your device settings. However, disabling certain permissions may limit the functionality of the App.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The App is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the information we hold about you
• The right to request correction or deletion of your data
• The right to object to or restrict certain processing
• The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the contact details provided below. We may request verification of your identity before responding to your request.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, where data protection laws may differ. We take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the App after any changes means that you accept the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

LabNovem Inc.
Email: Info